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mbaranick
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Download message “ view this page on a desktop computer to download “. Using a laptop and my download options are greyed out and I’m not able. How do I download

 
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Download message “ view this page on a desktop computer to download “. Using a laptop and my download options are greyed out and I’m not able. How do I download

Yep...I get that on one of my browsers...I just logged out, switched to a different browser to access my download file, and it downloads OK.

If you are downloading the "Buisness" software (not H&B), it must be a Windows computer to run it.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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Download message “ view this page on a desktop computer to download “. Using a laptop and my download options are greyed out and I’m not able. How do I download

Yep...I get that on one of my browsers...I just logged out, switched to a different browser to access my download file, and it downloads OK.

If you are downloading the "Buisness" software (not H&B), it must be a Windows computer to run it.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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