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Unless you are using the more expensive online "Live" expert help, you enter all of your information for yourself. No one does it for you.
If you have a SSA1099 for Social Security:
Go to Federal> Wages & Income>>Retirement Plans and Social Security (SSA1099 and 1099RRB) to enter your SSA1099.
For W-2's:
ALL of your W-2’s must be entered on the SAME tax return.
Go to Federal>Wages & Income to enter a W-2.
After you enter the first one, you click Add Another W-2.
W-2's come from your employer, and they have until January 31 to issue it. Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.
https://ttlc.intuit.com/questions/2561916-how-can-i-get-a-copy-of-my-w-2
https://ttlc.intuit.com/questions/1934390-how-do-i-import-my-W-2
https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2
https://ttlc.intuit.com/questions/2938482-how-do-i-take-a-picture-of-my-w-2-in-turbotax-online
And….SAVE YOUR OWN W-2! TURBOTAX DOES NOT SAVE IT FOR YOU. TurboTax will not have a copy of it in your account and will not have an image even if you snapped a photo or imported it. It is up to you to save it for your own records as stated on the back of the W-2.
Who has to file?
http://www.irs.gov/uac/Do-I-Need-to-File-a-Tax-Return%3F
You need to file a federal return if half your Social Security plus your other income is $25,000 when filing single or head of household, or $32,000 when filing married filing jointly, $0 if you are filing married filing separately.
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