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2020brett
Returning Member

Will Turbotax ever fix the problems online? I've tried for a week?

 
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5 Replies
JeanneLO
Intuit Alumni

Will Turbotax ever fix the problems online? I've tried for a week?

What issue are you having?

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2020brett
Returning Member

Will Turbotax ever fix the problems online? I've tried for a week?

It will not load. I got as far as 1 W-2. Couldnt get to all the 1098s.  It just shows the circle loading but after 15 minutes of waiting I've given up. 

DMarkM1
Employee Tax Expert

Will Turbotax ever fix the problems online? I've tried for a week?

Hopefully the issue cleared itself after you signed out and signed back into your TurboTax account.  After signing back in allow a few minutes for the links to reestablish.  If you are still having problems contact TurboTax support.   

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2020brett
Returning Member

Will Turbotax ever fix the problems online? I've tried for a week?

I've signed in and out over a dozen times over the course of a week. After reading other users issues this year im using another tax service. 

Anonymous
Not applicable

Will Turbotax ever fix the problems online? I've tried for a week?

Since your issues wasn't resolved, please still feel free to Contact us!

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