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I have been able to convert a CSV file to a PDF file and upload the document.
In TurboTax Online Premium, at the screen Upload your documents, I uploaded the PDF file.
I was required to Review each of my entries. Consider trying to upload a smaller file to test the operations.
The TurboTax Help How do I upload a CSV file of my crypto transactions? states:
In TurboTax Online, enter 'cryptocurrency' in the search magnifying glass in the upper right hand corner of the screen. Then select 'Jump to cryptocurrency'.
There is a HUGE problem in TurboTax Premier (desktop) version with crypto transaction importing. In short, every method of import crypto transactions is broken this year. I do not know how TurboTax DEV Team managed to FUBAR the desktop version so horribly, but one aspect of this is that they REMOVED the CSV file import option which we and thousands of other customers used reliably in past years to import crypto transactions into the Premier desktop version.
Good news. After spending two days researching this with the help of Claude, we did find a workaround. It is not a fix. The TurboTax Desktop software DEV team needs to create a patch to fix this. This is merely a workaround to get you to be able to efile in time. Please copy this article I wrote into Word and print it out. Study it. It is correct, as we just went through this today and we documented the issues and the workaround for the benefit of everyone.
As for me, I will be seeking a refund for my copy of TurboTax Premier, and I encourage others to do the same. This is the only way to let Intuit know that it is not Okay to release buggy software that does not meet the IRS's new guidelines for 1099-DA reporting. Shame on the TurboTax DEV team. Hurry up and fix this.
*******
Platforms affected: TurboTax Premier Desktop 2025 (Windows & Mac) | Crypto tax software: SUMM (formerly Crypto Tax Calculator) | Tax year: 2025 (filed in 2026)
Written for the TurboTax Community Support Forum and shared with SUMM Support. Based on direct user experience, two days of troubleshooting, and confirmed research into TurboTax's own documentation.
TurboTax Premier Desktop is marketed as fully supporting cryptocurrency tax reporting, including capital gains and staking rewards. For tax year 2025, this claim is false in a very specific, show stopping way: every import method that crypto tax software users rely on is either broken, silently removed, or generates the wrong IRS form.
TXF has long been the standard file format for importing investment data into TurboTax Desktop. Crypto tax platforms like SUMM export a TXF file, and users import it via File > Import > From Accounting Software.
In tax year 2024, this method silently generated a 1099-B entry, instead of the now-required 1099-DA (Digital Asset Proceeds From Broker Transactions). The IRS mandated Form 1099-DA for all digital asset transactions beginning with tax year 2025. Filing crypto transactions under 1099-B when the IRS expects 1099-DA risks form mismatches, processing delays, and potential audit flags.
This is entirely Intuit's failure. Koinly, another major crypto tax platform, confirmed publicly that TurboTax has not updated its TXF format to support 1099-DA, and that no crypto tax software provider can generate a TXF file containing valid 1099-DA data. Intuit had years of advance notice that 1099-DA was coming.
CSV import was advertised as a feature of TurboTax Desktop Premier and worked in prior years. In 2025, it errors out or is simply absent. TurboTax's own support documentation now states plainly: "Gain/Loss CSVs are no longer supported in TurboTax."
In community forums, a TurboTax representative acknowledged the issue and promised restored functionality by mid-February 2026. It is now late March 2026. The fix has not fully materialized. The product continues to be sold without disclosure of this limitation.
Both SUMM's AI support and Koinly's published guide describe a PDF upload workflow that includes a screen offering "Enter a different way" followed by an upload option. Neither support resource discloses that this screen exists only in TurboTax Online Premium -- not in TurboTax Desktop Premier.
SUMM's own step-by-step guide for PDF import states explicitly at the top: "You will need your Summ TurboTax PDF report and a TurboTax Online account." That single sentence, easy to miss, is the only acknowledgment that the entire workflow is Online-only. Desktop Premier users who followed these instructions wasted significant time looking for screens that simply do not exist in their software.
Multiple sources -- including TurboTax's own community moderators -- suggest starting a free TurboTax Online return, importing crypto there, and then exporting the file to Desktop. This workaround is real and ultimately functional (see solution below), but it comes with a critical limitation that is almost never disclosed upfront:
Data entered into TurboTax Desktop for the current tax year CANNOT be transferred to TurboTax Online. The transfer only works in one direction: Online to Desktop. There is no merge or piecemeal import -- opening an Online-exported .tax2025 file in Desktop replaces the entire existing Desktop return.
This means any user who had already partially completed their Desktop return -- entering Social Security income, interest income, K-1 forms, 1099-Bs, trust distributions, and other items -- would lose all of that work if they attempted the Online bridge at that stage. We discovered this the hard way.
The following method is confirmed to work as of late March 2026. It requires abandoning your in-progress Desktop return and starting afresh via TurboTax Online Premium, then transferring the partially completed return back to Desktop. It is not elegant, but it is currently the only fully reliable path for Desktop Premier users who need proper 1099-DA crypto reporting.
IMPORTANT: Do this BEFORE you begin entering other tax data in Desktop Premier. If you have already entered significant data in Desktop, completing the entire return in Online Premium may be faster than starting over.
Staking rewards (e.g., Solana staking income) are NOT included in the capital gains PDF and the total must be entered manually regardless of which import method you use.
Once your crypto data and staking income are entered in Online, export the file before paying anything:
If you bought TurboTax Premier Desktop for 2025 because you trade crypto, you were misled. The advertised import features do not work. The PDF upload workflow shown in all major crypto tax platform guides is Online-only. The TXF method generates the wrong form. The CSV method was removed.
The workaround above works, but it requires either starting your entire return fresh in TurboTax Online Premium, or completing the crypto portion in Online first before entering anything else in Desktop. If you start in Desktop first and get partway through, you will face a painful choice: re-enter everything in Online, or use the IRS-compliant Summary Method instead (enter short-term and long-term totals as summary figures and mail your Form 8949 as a supporting document).
Our strong recommendation for next year: If you have meaningful crypto activity, either start with TurboTax Online Premium from the very beginning, or use TurboTax Desktop but handle the crypto portion first via the Online export bridge before entering any other data.
THANK YOU FOR SHARING THIS!!!
I only wish I had seen it a couple weeks ago when I started. I now have to file an extension. But at least I can follow your instructions and guidance. This will be my last time using TurboTax.
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