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Why would it say I cant pay turbotax fees with my refund

It won't let me pay with my refund but its enough to cover the fees why
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2 Replies
LindaS5247
Expert Alumni

Why would it say I cant pay turbotax fees with my refund

You may not have been able to pay your TurboTax fees with your refund because you did not meet one of the requirements for this service.

 

They are as follows.

 

  • Your refund must be enough to cover your TurboTax fees.
  • You must have an address in the United States.
  • You must be e-filing.
  • The name on the bank account must match the name on the tax return.
  • Your refund must be directly deposited into a single account. 

 You can also contact TurboTax Customer Support using this link: Turbo Tax Customer Support.

 

Click here for Can I pay with my refund?

 

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Why would it say I cant pay turbotax fees with my refund

Is your federal refund big enough to cover the federal and state fees plus the EXTRA $40 Refund Processing Service charge (45 in California)?

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-...

 

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

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