Why would I received email and text stating that Form 5695 is available, when it is NOT working properly?

[DoninGA]

The date is wrong.  The Form 5695 for the Residential Energy Credit is not yet finalized for 2023.  It is expected to be finalized for use tomorrow, 02/08.  TurboTax updates the software on Thursdays.

[mesquitebean]

Unfortunately, if you're referring to an email about Form 5695, that went out prematurely based solely on the date in an automated system.   I wish they wouldn't send the notices until the green checkmarks actually appear in the table below.    While the programming of the form may be ready, the program may not actually update until the end of the day or overnight when TurboTax does its weekly updates, usually early Thursday AM.   You can use this table to check on it.  A green checkmark will appear in the table next to the form once available.

Forms Availability Table