why won't turbo tax accept my 1040 and state return now

[debbieredleaf]

looks like question is right but answer isn't for this querstion

[Mike9241]

What year? If 2024 or earlier you need to use a desktop version for that year. Only 2025 can be prepared online. If 2025, something is wrong or missing, TutboTax will not allow e-filing. Did you do a final review so TurboTax could point out the issues? However, if your return is getting rejected for 2025, since our crystal ball is broken, please supply the error code or message. 

[xmasbaby0]

TurboTax does not reject tax returns.   If your return is rejected, the IRS rejected it.

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

 What is the rejection code or rejection message? 

 If it was rejected for AGI—-your 2024 AGI might not be in the IRS system if you filed late.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.