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E-filing is permanently closed for 2024 returns; you cannot e-file it now no matter why it was rejected. The only way to file a 2024 return is by mail. Print it, sign and date it in ink, and mail it in.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
A TurboTax 2024 or earlier tax return can no longer be e-filed. Then have to be printed and mailed.
Go to this IRS website for the mailing address for a federal tax return, by state - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
For a state tax return, go to the state website for the state mailing address.
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
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