Why isn't my final return review working so I can move on to the file a return portion?

trebiz · ‎January 17, 2023

Everything is ok up until I see the estimated refund. I press continue and the next page loads but it doesn't complete the review.

Anonymous_ · ‎January 17, 2023

Contact Support.

How do I contact TurboTax? (intuit.com)

trebiz · ‎January 17, 2023

I'm using the free version of Turbo Tax. There is no help option unless I upgrade to a paid version.

CarissaM · ‎January 22, 2023

Please clear your cache and delete your cookies, to help things move to the finalize screen.

If this does not work, please let us know so we can further assist you. trebiz

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xmasbaby0 · ‎January 22, 2023

Lots of federal and/or state forms are not ready yet. You have to e-file your federal return first, and then your state. The state will not accept a return until the IRS has accepted your federal return. The IRS begins to accept returns on January 23. If you are waiting for federal forms you will also have to wait to file your state.

Click Review to see what forms you are waiting for.

Please see these links for form availability dates
Federal form availability
Forms availability

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Why isn't my final return review working so I can move on to the file a return portion?