Why isn't my 2019 tax information working with the on-line entries

posted

unable to file on line, turbo tax has charged for filing on line and follow up, where is the service I'm paying for?

@BradTuttle Please explain what you mean when you say that your tax information isn't working with the online entries? Are you getting an error message?

@efws43 If you're unable to e-file and have already paid, please reach out to customer service for immediate assistance. Here's how you can reach someone: What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"