Why is TurboTax a horrible software? They have no costumer service and cant get you a simple answer without hours on hold. I need my submission ID

[Brandon-amick94]

[profanity removed] This company deserves to go under.

[CatinaT1]

Here's how to get all the forms and schedules. The submission ID will be on the Electronic Filing Status History.

TurboTax Online:

1. Sign in to your TurboTax Account.
2. Scroll down to the "Your tax returns & documents" section.
3. Select the specific tax year you need (e.g., 2024).
4. Click "Add a State" (you aren't actually adding one, but this "unlocks" the return so you can access the Print Center).
5. In the left-hand menu, select Tax Tools > Print Center.
6. Select Print, save or preview this year's return.
7. The Key Step: Look for a checkbox or dropdown that says "Include government and TurboTax worksheets" or "All forms."
8. Click View/Print to generate the full PDF, which will now include every schedule (like Schedule C, D, or E) and the internal worksheets.

TurboTax Desktop:

1. If you used the software installed on your computer, you must open the specific program for that year (e.g., open the TurboTax 2024 app).
2. Open your saved .tax file.
3. Go to File > Print.
4. In the print window, select the radio button for "All forms and worksheets."
5. Choose "Save as PDF" to keep a digital copy with every detail.

[Brandon-amick94]

1. This feature was unavailable the day I tried, it stated something akin to "Please return later while we update the website with new tax law".

2. How absolutely stupid, arbitrary, obfuscate, and f#cking dumb, to have work around and misleading steps just to print a document. If this website wasn't designed by morons the print center would just be available at all times. Or these documents would be included in the PDF download of your tax returns. This company sucks massive hotdogs and no one should use their services. I waited 45 minutes on hold twice to speak to people that had 0 clue what I was asking about including one imbecile that read the Google results back to me and insisted I just needed to look for my form 8879 which I told him repeatedly,  wasn't included in my PDF download. Even a friend with access to the "experts" (a paid service) found her reading the responses to a reddit post trying to help him get his. Beyond stupid, company should be shut down.