why is my teens taxes getting rejected

[xmasbaby0]

How old is he?   If he was younger than 16 at the end of 2024 he has to file by mail.    Or....if he was 16 or older at the end of 2024, try using zero as the AGI.

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

 What is the rejection code or rejection message? 

 If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

[xmasbaby0]

Another thing to check-----did he say he can be claimed as someone else's dependent?   If he answered that question incorrectly it will reject for duplicate use of his SSN if you have already filed and claimed him.