Why is my state tax refund amount showing up as $0...
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a-wilt90
New Member

Why is my state tax refund amount showing up as $0 when it said my credit should be $534? I always get a state tax refund. Is it a glitch? I've never had this happen.

It said that my refund amount would be $534, but the amount at the top of the screen where it says "PA REFUND" is showing up as $0. I'm at the end of my review and I'm ready to submit, but it's not showing a state refund for me. I'm very confused. Any help would be much appreciated!
2 Replies
JeanneLO
Employee TurboTax Specialist

Why is my state tax refund amount showing up as $0 when it said my credit should be $534? I always get a state tax refund. Is it a glitch? I've never had this happen.

Have you reviewed the actual state tax return to ensure the information properly populated from the federal tax return? 

 

If you already e-filed your federal tax return and clicked on to amend it, it will clear the refund amount on the tax home screen for both federal and state refunds.

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SweetieJean
Level 15

Why is my state tax refund amount showing up as $0 when it said my credit should be $534? I always get a state tax refund. Is it a glitch? I've never had this happen.

Which specific $534 state credit?   PA has very few of these.  And some credits are nonrefundable.

Deductions and Credits (pa.gov)

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