Why is my address not “fixing” on my Returns?

[jayliengrimes04]

Right before entering preferred payment, it tells me to fix errors found on my State return. I fix the errors, but it is a never-ending process and will not let me continue.

[LeticiaF1]

First, go back to the main section of the return to update your address:

1. Open your return
2. Go to My info
3. Edit your Address and phone

How do I update my TurboTax account info?

If you continue having issues, you can try these steps if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

Please reach out again if your problem persists.