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maryfaithduncan
New Member

Why is it we cannot contact ACTUAL people to get help? I need to get my tax filed for 2016 and I have to pay to get them? Absurd.

 
1 Reply
DoninGA
Level 15

Why is it we cannot contact ACTUAL people to get help? I need to get my tax filed for 2016 and I have to pay to get them? Absurd.

See this TurboTax support FAQ for completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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