698594
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why is it telling me the employer's address is incorrect when I took a snapshot of the W-2?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
SamiaI
Employee Tax Expert

Why is it telling me the employer's address is incorrect when I took a snapshot of the W-2?

You may have to delete the W-2 information and reenter it.  

See below for information on taking a picture in TurboTax Online:

https://ttlc.intuit.com/replies/4875306

Please follow the steps to take a picture of your W-2 in your mobile app:

https://ttlc.intuit.com/replies/4883700

Why is it telling me the employer's address is incorrect when I took a snapshot of the W-2?

I'm using the mobile app. I've re-entered the address. I cannot get past that screen.
SamiaI
Employee Tax Expert

Why is it telling me the employer's address is incorrect when I took a snapshot of the W-2?

Please click here if you are still having issues,
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4163383">https://ttlc.intuit.com/questions/4163383</a>

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question