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tp3171983
New Member

Why is it not letting me file my state taxes when I have already paid them! Trying to double charge me! Help deadline is tonight & I have got no help from support!

 
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3 Replies
CatinaT1
Employee Tax Expert

Why is it not letting me file my state taxes when I have already paid them! Trying to double charge me! Help deadline is tonight & I have got no help from support!

Are you getting an error or what is happening. Please give us more information.

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tp3171983
New Member

Why is it not letting me file my state taxes when I have already paid them! Trying to double charge me! Help deadline is tonight & I have got no help from support!

OK look , I paid for my federal and state taxes has shown in the attachment on top of some kind of processing fee $44. I filed my federal no problem I went through taking it out of my refund and my state is supposed to be in the same bill but it is not allowing me to file unless I pay $59 more, but I am not gonna do that seeing as I already paid for both. Please give me a service code or something that I can put in that will alleviate the problem, thank you.

  • [image removed] 

 

GabiU
Moderator

Why is it not letting me file my state taxes when I have already paid them! Trying to double charge me! Help deadline is tonight & I have got no help from support!

Hi @tp3171983 
I removed your attachment since there was sensitive information in it. 
You may have opted into Premium Benefits. Sign in again and request a callback or to talk to an expert through the help panel. Here's how you can add your state after filing Federal: How do I e-file my state after I already filed my federal? 

If you're unable to connect to an expert after signing into the same account you used above, reply below and I can do some research into your account. Keep me updated. 

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