turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why is it asking for my credit card

Normally the fees are deducted from my federal return but now it is only giving me the option to pay by credit card, why is that?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Why is it asking for my credit card

The option to have the TurboTax account fees deducted from the federal tax refund, Refund Processing Service with an additional fee of $34.99, will not be available if your tax return has forms and schedules not yet finalized for e-filing.

See this TurboTax support FAQ for IRS forms availability - https://ttlc.intuit.com/questions/1908854-irs-forms-availability-table-for-turbotax-individual-perso...

Click on Review at the top of the program screen.  In the Review section is a screen that shows the forms and schedules included in your tax return that have not been finalized and the date they will be available.

Once all the forms and schedules included in your tax return are available for e-filing the option to select the Refund Processing Service to have the TurboTax account fees deducted from the federal tax refund will be available.

View solution in original post

1 Reply

Why is it asking for my credit card

The option to have the TurboTax account fees deducted from the federal tax refund, Refund Processing Service with an additional fee of $34.99, will not be available if your tax return has forms and schedules not yet finalized for e-filing.

See this TurboTax support FAQ for IRS forms availability - https://ttlc.intuit.com/questions/1908854-irs-forms-availability-table-for-turbotax-individual-perso...

Click on Review at the top of the program screen.  In the Review section is a screen that shows the forms and schedules included in your tax return that have not been finalized and the date they will be available.

Once all the forms and schedules included in your tax return are available for e-filing the option to select the Refund Processing Service to have the TurboTax account fees deducted from the federal tax refund will be available.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies