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Why does Turbotax tell me I can't put my address on the state return?

 
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4 Replies
DawnC
Employee Tax Expert

Why does Turbotax tell me I can't put my address on the state return?

TurboTax transfer your address from the federal return so you don't enter it again on your state taxes.   

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Why does Turbotax tell me I can't put my address on the state return?

O.K., but when I erased it, Turbotax told me I needed to enter that information. I cannot move forward with the information, nor without it.

Why does Turbotax tell me I can't put my address on the state return?

Thank you for responding, and your assistance, but when I erased it, Turbotax told me I needed to enter that information. I cannot move forward with the information, nor without it.

CatinaT1
Employee Tax Expert

Why does Turbotax tell me I can't put my address on the state return?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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