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Why does turbotax not recognize my second disk

 
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6 Replies

Why does turbotax not recognize my second disk

"second disk"  ?      Are you trying to install it from a CD ?  Did you already install the 2016 program already and if so which one ?

Why does turbotax not recognize my second disk

What second disc?  What are you trying to do?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why does turbotax not recognize my second disk

I purchased a second disk from eBay to file the second state.

Why does turbotax not recognize my second disk

That was totally unnecessary.  If you need to file a second state you just pay and download the second state.  You cannot install two TT disks for the same tax year to your computer.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why does turbotax not recognize my second disk

and disks bought on Ebay may not even be genuine.

Why does turbotax not recognize my second disk

Yes, just open the return you have already filed ... click on the state tab ... and add a state there. 

See if you can get a refund of the unneeded CD.

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