Why does Turbo Tax App have a link for "live help"...
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alienguineapig
New Member

Why does Turbo Tax App have a link for "live help" when there's no help of such nature available? Why even put the button, link or words out there?

 
2 Replies
VolvoGirl
Level 15

Why does Turbo Tax App have a link for "live help" when there's no help of such nature available? Why even put the button, link or words out there?

What is Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

 

Click on the Live tab to see the online prices

Https://turbotax.intuit.com/personal-taxes/online/

 

if you are in the Free Edition and add Live it upgrades you to Basic.  Then how to connect to an expert in Turbo Tax Live

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

Critter
Level 15

Why does Turbo Tax App have a link for "live help" when there's no help of such nature available? Why even put the button, link or words out there?

Or you can post your question here on this forum.
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