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Level 1
April 27, 2026
Question

Why does the last and final Agree button not work?

  • April 27, 2026
  • 1 reply
  • 0 views
I cannot complete my return because the last and final Agree button does not respond.

1 reply

Level 2
April 27, 2026

If TurboTax is stuck at the final step, try these steps:

 

  • Clear cache and cookies 
  • Log out of TurboTax, restart your device, and log and back in
  • Use a different browser (e.g., switch from Chrome to Edge).
  • Try a different time of day when there may be lower "traffic"

When there is higher server traffic, this can significantly impact the tax filing process by causing system slowdowns, application errors, and potential delays in submission for both individuals and tax professionals.