turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Deciphering Your Tax Forms on Feb 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

burris52
New Member

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

If you don't want to receive the product early, then you can cancel your Advantage membership and just it buy it year over year when you are ready.

View solution in original post

7 Replies

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

You can start using it right away.  There are lots of things you can do.  Some people want to estimate the rest of the year so they can make changes like sell investments or make an estimated payment, etc.  You can transfer from 2015 and enter the things you do have.

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

Lots of folks like to begin estimates, and keying in YTD info (such as Charitable and Medical).

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

....I agree with creating a year-end "estimates" file.

But I draw the line at starting an actual tax file...for that you should start over with a brand NEW tax file about the end of January

Why?  In prior years there have been some fouled-up file-transfer issues that couldn't be removed without starting over. with a clean file....at some time after a bunch of the numerous bugs have been fixed. Some of these bugs aren't obvious and it takes some time for TTX to discover that they exist at all.

A 1 Feb start date is safer.
______________
@burris52   This is not Customer Support...this is a Users Forum.  some of us have complained about early releases before, but Marketing seems to have the upper hand, and they want to get a foothold before any other software manufacturers, even if the early versions are pretty-much useless.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

If you don't want to receive the product early, then you can cancel your Advantage membership and just it buy it year over year when you are ready.

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

@burris52
Absolutely....you are one of the (many) people who shouldn't be using an Advantage account at all.

Buying a download when you are ready, using the TTX Store download site...or better yet, the cheaper, but authorized Amazon  download purchase website is your best option.  Cancel your Advantage account and stop all the annoyance:

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription">https:...>
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

Don't Advantage customers get a dedicated support phone number?

Why do you ship and bill me for your Turbo Tax software two months before I can even begin to use it. Please stop shipping before January 1.

"supposedly"...yes

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901492-what-s-the-advantage-of-turbotax-advantage">https://ttlc.i...>
_____________________
But no guarantee that it will continue this year.

And not that anyone in the Advantage program knows what that number actually is...or ever bothers to write it down.
The number isn't posted for any of us to see, so if they don't have the number written down, then it's useless to them.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question