Why do you bother calling this live help if there is no live person there to help?

[Anonymous_]

This is simply a community for users to post questions and receive answers, but not in real time.

If you have signed up for Live, the following FAQ will get you pointed in the right direction to receive Live assistance.

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-full-service-by-turbotax-live/00/2...

[VolvoGirl]

They are only open Monday - Friday 5-5 Pacific time.  And this is a holiday weekend

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

[JTworks]

Thanks, they do not mention this on the site. I clicked on the "Live Chat" option, typed a question, and it posts here. It seems like a they could use some UX help.