turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why do I have a recurring charge on my bank account for $74.90 on 11/4/20?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Why do I have a recurring charge on my bank account for $74.90 on 11/4/20?

You probably have an Advantage subscription to receive the TurboTax software each tax year.

Sign onto your Advantage account - https://accounts-tax.intuit.com/turbotaxadvantage

 

For any billing issues you need to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Why do I have a recurring charge on my bank account for $74.90 on 11/4/20?

First, here's to stop your Advantage membership (annual subscription):

https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription 

And here's an online refund request form.  Submit it within 60 days of having received your product.

https://support.turbotax.intuit.com/forms/refund-request.jsp

If you have any problems with the refund form, here's how to reach TurboTax Support by phone:

If you are an Advantage member, log into your Advantage account and scroll down past the FAQ links.  Near the bottom of the page you should find a special Advantage phone number to directly contact Customer Support.

If you are not an Advantage member, use the form at the link below to schedule a call back, or it may provide a number.    https://support.turbotax.intuit.com/contact

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question