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lordtrump
New Member

Why do I get charged a service fee if I was forced to buy the deluxe TurboTax program? You guys said this was the only way I could do it anyways. So I'm forced into this.

 
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2 Replies
EbonyA
Expert Alumni

Why do I get charged a service fee if I was forced to buy the deluxe TurboTax program? You guys said this was the only way I could do it anyways. So I'm forced into this.

Once you attempt to enter information that is not supported by the Free Edition of Turbo Tax, the system will prompt you to upgrade to the most suitable version for your tax situation which has its applicable fee. You may review this link for product comparisons.
 

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Why do I get charged a service fee if I was forced to buy the deluxe TurboTax program? You guys said this was the only way I could do it anyways. So I'm forced into this.

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

Or go to the IRS Free File programs

Free File: Do your Federal Taxes for Free | Internal Revenue Service

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