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New Member

Why do I get an error every time I try to download my files?

I have tried on 3 devises and 3 different browsers
5 Replies
Level 15

Why do I get an error every time I try to download my files?

What is the error you receive?

New Member

Why do I get an error every time I try to download my files?

B3D5D78D-9639-4EA4-A3CA-F86E57C719BC.png

 

New Member

Why do I get an error every time I try to download my files?

I have cleared my cache and cookies as suggested by some one else, but it keeps happening no matter which browser I use or computer/devise I am using. 

Level 15

Why do I get an error every time I try to download my files?

@jessiethecoy For this error contact TurboTax support.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member

Why do I get an error every time I try to download my files?

Thank you. 

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