Why didn't you offer me the free file from your site. I've been with turbo for years and you sucked me dry for pennies!?

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Why didn't you offer me the free file from your site. I've been with turbo for years and you sucked me dry for pennies!?

https://ttlc.intuit.com/questions/4773272-hi-why-am-i-not-able-to-file-my-taxes-for-free

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