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schweiks
New Member

Why didn't I get any of the promised discounts?

I was supposed to get a 25% discount through my TDAmeritrade account, which I didn't.  I also got a text message saying that if I filed by that date, I would get a discount, which I didn't....   What is going on?  I'm feeling very aggrieved by your deceptive conduct.  

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2 Replies
ee-ea
Level 15

Why didn't I get any of the promised discounts?

schweiks
New Member

Why didn't I get any of the promised discounts?

I'm sorry, I don't believe you understand my problem.  Turbotax made numerous representations, via email and text message, that I would receive a discount.  None of those representations included a disclaimer that I must "clear all cookies" and ensure the discount is applied before purchasing Turbotax's tax-filing services.  Thus, I used the link in the email provided by TDAmeritrade, and also filed on the same date I received a text message from Turbotax, but I did NOT receive a discount.  This is YOUR problem.  NOT mine.  PLEASE FIX.  Stop deceiving consumers.
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