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Why did I have to pay when I'm military?

I've never had to pay to have my tax return filed through TurboTax because I qualify for the discount as a servicemember.  In fact, I received a notification while filing this year's taxes that I would not have to pay.  Yet at the end of the filing process, I had to pay.  Did TurboTax change their policy in the 20 minutes or so that it took me to complete the forms?
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3 Replies

Why did I have to pay when I'm military?

Did you enter a military W-2?    
See this TurboTax website for the military discount - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp">https://turbotax.intuit.com/...>
W-2's are not yet available as the tax year has not completed.  Employers issue W-2's before the end of January.

Why did I have to pay when I'm military?

Since you cannot complete the FILE tab yet the military discount cannot be applied ... come back after 1/5/17 or when you have your W-2 in hand to complete the return...

<a rel="nofollow" target="_blank" href="http://www.military.com/benefits/military-pay/mypay-tax-documents-schedule.html">http://www.military...>

Why did I have to pay when I'm military?

 

No returns will be accepted by TT  for efiling before 1/6/17 (or later) and the IRS will not start processing returns until 1/23/17  so come back in Jan to complete the return but don’t be in a rush. If you do efile before the IRS starts to officially process returns on the 23rd your return will sit in a holding pool from which you cannot get your return back to change anything for any reason. It will be stuck there until the IRS either accepts or rejects the return. If the IRS accepts the return you will need to amend it which can take 16+ weeks to process.

The program should list the forms that are not yet ready and give you the chance to sign up for an email alert when they are ready. Here is the availability charts to watch :

Availability chart for the 2016 PERSONAL programs:

https://ttlc.intuit.com/questions/1908854-forms-availability-table-for-turbotax-federal-products-exc...

Availability chart for the 2016 State programs for the Personal returns:

https://ttlc.intuit.com/questions/1908857-forms-availability-table-for-turbotax-state-except-busines...

IRS 2017 efile start date announced : https://www.irs.gov/uac/2017-tax-filing-season-begins-jan-23-for-nations-taxpayers-with-tax-returns-...

IRS warns of refund delays for some filers : https://www.irs.gov/individuals/refund-timing

IRS will not issue PINs this year ... you must have your 2015 AGI or self selected PIN to efile a return via a self prepared program: https://www.irs.gov/individuals/electronic-filing-pin-request 


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