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Why did I have to pay $49.13 (inc tax) to fill out my state tax return online? I bought Turbotax Deluxe (as the last 4 yrs) but online. What gives?

I thought I was buying the same product that I've bought the past 4 years.  The only difference was that this year I bought online instead of at my local Sams Club. THEN, when I was finished filling out my federal return, the option was to PAY an additional amount to input the data into my state form. What?? In the past, I've not E-FILED the state return because that incurred an additional charge, but I've never been charged to input the data into my state form.  I don't understand.  I'm upset.  And I'm wondering whether I'll bother using TurboTax again...

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1 Reply
ElizabethB
Intuit Alumni

Why did I have to pay $49.13 (inc tax) to fill out my state tax return online? I bought Turbotax Deluxe (as the last 4 yrs) but online. What gives?

TurboTax desktop pricing is different than online pricing.

TurboTax Desktop Deluxe, Premier and Home & Business include 1 state download but there is an additional cost for states in TurboTax Online Deluxe, Premier and Self-Employed.

https://turbotax.intuit.com/personal-taxes/compare/desktop/ 

https://turbotax.intuit.com/personal-taxes/compare/online/ 

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