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Why can't Turbo tax find my last year's account? Never asked for 17 AGI? Return should be free. OR I get 5 fed returns for one price. How can I get this deal?

 
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KatrinaLO
Intuit Alumni

Why can't Turbo tax find my last year's account? Never asked for 17 AGI? Return should be free. OR I get 5 fed returns for one price. How can I get this deal?

If you need access to your account, please see the TurboTax FAQ below: 

To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318

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