Why can't I use my credit card to pay my California taxes?

rcowl · ‎March 8, 2026

CatinaT1 · ‎March 9, 2026

Where are you trying to make this payment? Via the California Department of Revenue site? What sort of error are you getting?

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rcowl · ‎March 9, 2026

I was in the TurboTax web portal. The website version allowed me to pay Federal with a credit card but only offered direct debit from a checking account or payment by check for California when I moved to the next screen. I gave up and just used my checking account. I missed out on several cash back and percentage off discounts by not being able to use my credit card, which was one of the sole reasons I chose TurboTax to do my taxes this year. The TurboTax ai assistant was of no help. The AI repeatedly said I could select a credit card option that wasn't offered. I've used TurboTax for years and this was the first time this happened. The whole process was very frustrating.