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Why can’t I transmit my returns

 
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7 Replies
EbonyA
Intuit Alumni

Why can’t I transmit my returns

The FAQ provides information on issues surrounding transmitting returns:

 

https://ttlc.intuit.com/community/e-file/help/what-if-transmit-returns-doesn-t-work/00/25805

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Why can’t I transmit my returns

When I try to transmit the message states that there has been an update and I follow the directions to check for updates and it says I am up-to-date. So, I try again and still the same message. Is there a fix for this?

 

Kimwarren
New Member

Why can’t I transmit my returns

I'm trying to file for my stimulus payment

 

CatinaT1
Employee Tax Expert

Why can’t I transmit my returns

https://www.irs.gov/coronavirus/economic-impact-payments

 

Go here to - Filer: Get Your Payment

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Why can’t I transmit my returns

I can't get the screen to move so I can transmit

Why can’t I transmit my returns

 I cannot transmit my tax info to IRS through the IRS.gov website using my mobile phone. I completed everything but I can't even see the transmit button much less click on it! 

Why can’t I transmit my returns


@ Keith 16773 wrote:

 I cannot transmit my tax info to IRS through the IRS.gov website using my mobile phone. I completed everything but I can't even see the transmit button much less click on it! 



What do you mean by "through the IRS.gov website?"

 

What product are you using to prepare your tax return?  Are you using a TurboTax product, or are you at the IRS website using their Free File Fillable Forms, or are you at the special website for the TurboTax IRS Free File Program, or what?

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