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foggy-one
Returning Member

why can't I print any of the forms- had no problem in prior years?

Is there a telephone number that I can call and talk to a live person and finish this horror show?

 

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4 Replies

why can't I print any of the forms- had no problem in prior years?

Where are you having a problem?

 

If you are using the TurboTax desktop CD/Download editions just print from the PDF you created in the File section.

 

If you are using the TurboTax online editions and you have paid the TurboTax account fees or have filed your tax return -

Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Click on Preview or print returns

OR -

Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

foggy-one
Returning Member

why can't I print any of the forms- had no problem in prior years?

I have been able to print, although that is not my greatest concern.

I filed a return on February 22 , which was rejected. Because of the difficulty I had with the TT program and getting it to print, I filed a second return on February 27. I  have received nothing concerning the second return. I paid foe each state return and have a confirmation number for two returns. I need to talk with a person who can help resolve this problem.

No fun being in the fog.

 

KatrinaLO
Expert Alumni

why can't I print any of the forms- had no problem in prior years?

@foggy-one

 

You may need to contact customer service directly for assistance. Please see the following information here for more details. 

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why can't I print any of the forms- had no problem in prior years?


@foggy-one wrote:

I have been able to print, although that is not my greatest concern.

I filed a return on February 22 , which was rejected. Because of the difficulty I had with the TT program and getting it to print, I filed a second return on February 27. I  have received nothing concerning the second return. I paid foe each state return and have a confirmation number for two returns. I need to talk with a person who can help resolve this problem.

No fun being in the fog.

 


For the rejected tax return that was not re-filed you will need to contact TurboTax support to get the state e-file charge removed or refunded.  Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

For the second tax return you e-filed on 02/27, what is the status?  Click on the File menu at the top left of the desktop program screen.  On Electronic Filing select Check Electronic Filing Status.  Does in show that the federal and state return were e-filed?  Does it also show if the federal and state return were either Accepted or Rejected?

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