Why can't I log in to the website?

[timgoodling1863]

Is the site down????

[Ali_A · Accepted solution]

Our website is not down, can you please describe the issue that you see on your screen?

You can login to TurboTax here https://myturbotax.intuit.com/

Please let us know if you have any other questions. 

[bryonl74]

When i log in, a sidebar loads, the home screen is white and then it takes me back to the login page. 

[VolvoGirl]

Try logging in using a different browser.

[bigdaddyhill71]

The website IS having some kind of issue!  I have tried logging in NUMEROUS times with internet explorer and Chrome. BOTH sites allow you to sign in, but when it LOOKS like the page is going to the account info page, it instantly goes back to the login page!

[DoninGA]

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@bigdaddyhill71 wrote:

The website IS having some kind of issue!  I have tried logging in NUMEROUS times with internet explorer and Chrome. BOTH sites allow you to sign in, but when it LOOKS like the page is going to the account info page, it instantly goes back to the login page!

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No issues using Chrome.  Signed onto my online account and then proceeded directly to the 2019 online tax return.

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/