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denita
New Member

Why can't I get rid of error code 70001 and open up my turbo tax icon

When I try to open my Turbo tax icon on my desktop it keeps giving me error code 70001, which says my turbo tax is already running, which it isn't.
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2 Replies
LindaS5247
Expert Alumni

Why can't I get rid of error code 70001 and open up my turbo tax icon

An error 70001 in TurboTax usually indicates that the desktop software believes another program is already running or there is a, user account/permission conflict.  

To resolve this, immediately restart your computer, ensure no other TurboTax processes are active in Task Manager, and try running the software as an administrator. 

Also, try adjusting your firewall protections.

 If this does not help you can uninstall and reinstall the program. How do I forcefully uninstall TurboTax for Windows?

 

Please return to Community if you have any additional information or questions and we would be happy to help.

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BH_Tax
New Member

Why can't I get rid of error code 70001 and open up my turbo tax icon

I had the same error pop up after a TurboTax update.  Try opening TurboTax by double clicking on your saved tax return data file (not the desktop icon). It's usually in a subdirectory of your your Documents folder. The file will have an extension of '.tax2025'. TurboTax should fire up normally. Then without making any changes to your tax return save it and then close the TurboTax app. Cross your fingers, say omina - omina - omina, then cross your heart twice while your fingers are still crossed. Then try running TurboTax again normally by double clicking on the desktop icon.  

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