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anajar63
New Member

Why can’t I file a free turn? I get no money back and I don’t pay in.

I don’t pay in or get a return. Why do I have to pay for my filing?
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Why can’t I file a free turn? I get no money back and I don’t pay in.

The TurboTax online editions are not based on your tax refund or the taxes you may owe.  They are based the type of tax data you have entered.

 

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

See this TurboTax support FAQ for removing options on your account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/reduce-fees/L3Kp3...

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

 

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