Why can’t I e-file my taxes

[TerukoL]

Could you clarify your questions, please? Are you receiving an error message when you try to e-file? Are you receiving a message saying that you are not eligible to e-file?

[Bee9]

I can’t e file. I’m getting a message that my transmission didn’t go through because the filing system is having difficulty recognizing data in the return I’m sending ...

[AkinaLO]

This means you will need to put in a phone number and resubmit. You can go to Personal Info to update your phone number.

Please see below.

How do I update my TurboTax account information?

[Rolando1930]

Why can’t e-file my taxes that are already pay

[AshleyLO]

@Rolando1930 So that we can best assist you, what type of error message are you getting when trying to e-file your taxes?