Why are you charging me more? I made less this year, filing is the same and I'm charged more for basics... and irs.gov said it was free file. Help?

[MollsBBU · Accepted solution]

To qualify for free 2017 federal and state tax returns in Freedom Edition, you'll need to meet one of these requirements:

• Your 2017 Adjusted Gross Income (AGI) is $33,000 or less
• You qualify for the Earned Income Tax Credit (EITC)
• In 2017, you served as active duty military (including Reservists and National Guard) with a maximum AGI of $66,000, and you have a military-issued W-2

Freedom Edition is available online at www.taxfreedom.com. Please note that the Freedom Edition website is not connected to the TurboTax.com website.

TurboTax Freedom Edition is geared towards lower-income filers, regardless of tax return complexity, and is only offered through the IRS Free File Alliance (FFA) program. No upgrades are available, but state returns are free.

TurboTax Free Edition, on the other hand, can be used by higher-income filers but only handles simple returns (1040EZ and some 1040A returns). Upgrades and add-ons, such as TurboTax PLUS and Audit Defense, are available. 

[dallas-jenkins]

I keep trying to use the discount link that takes me straight to turbo tax for the $69.99 small business file and it won't change the fee. It seems to cost to speak with someone over the phone as well.