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Sometimes the 2024 AGI does not make it into the system. Try using zero.
Thank you, we have tried that and it's not working
Please double check that your AGI is correct. It is line 11 on your 2024 form 1040. And you say it hasn't been adjusted. Have you checked in your account on the IRS website to make sure that the IRS did not adjust your AGI? You can log in to your account online and double check. Sometimes it is even a rounding error.
If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.
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