You'll need to sign in or create an account to connect with an expert.
TurboTax does not know that you already filed a tax return using another account or service. You can disregard these emails requesting you to file a tax return from your account.
"...my partner filed jointly..."
Are you and your partner legally married? You must be legally married in order to file a joint tax return.
Yes legally married.
@DoninGA wrote:
TurboTax does not know that you already filed a tax return using another account or service. You can disregard these emails requesting you to file a tax return from your account.
Specifically, if you have an old account, Turbotax knows that account has not filed. But it doesn't know if you filed with a different account, because taxpayer privacy laws mean that the tax department can't send your SSN to the marketing department to check against the email list.
If you are going to abandon your old account since you are now filing jointly, you should take the opportunity to download copies of your tax data files and your PDF tax returns. You may become locked out of your old account if you don't use it for a couple of years.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
trust812
Level 2
ElleC
Level 1
kay4G
Level 1
nishahdewitt-gma
New Member
morg2019
Level 3
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.