Why am I paying for my State tax return when I’m using TurboTax Premier?

[xmasbaby0 · Accepted solution]

You are posting from online Premier.   When you use online Premier, there is a fee to prepare your state return.  That is the way the pricing is structured for online software.  Desktop software is priced differently.

[dizzydar1]

So it’s cheaper to file with desktop?

[xmasbaby0]

Yes,  because desktop includes state software.  With online TT, you pay separately for federal and state.

[lenniska]

If i have to pay again for state...why does the box it came in already have all three boxes checked??  Federal Return, Federal E-File, and State Return???? Isn't that False advertising??

[xmasbaby0]

You have to read more closely.  It tells you there is a fee to e-file the state.  The software to PREPARE the state is included, but there is a fee to e-file the state--and the packaging tells you that.  The packaging also tells you the state e-file fee is subject to change.  It changes every year when early bird discounts end and goes from $19.99 to $24.99 to e-file the state.  You can print, sign and mail the state return to avoid that fee.

[lenniska]

My copy of Premier is not even letting me do my state return ??? with paying an additjonal $44.99???? Maybe turbo tax needs a good LAWSUIT for False advertising....I have never have to pay additional for the first state return before???

[lenniska]

should be without paying the additional $44.99.... and I am using the desktop edition

[xmasbaby0]

Contact customer support to help you sort this out.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time