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If you are unable to import your 2024-tax info, you can click the links below so you will see the instructions to upload your 2024-return info:
How to transfer 2024 return into 2025 TurboTax
How to transfer "Last year" Info
if you're having issue after doing aa new return, "Begin" and then trying to transfer the .tax2024 file - a lot of people report the "Continue" button just gets stuck - instead of starting a return that way, go to File / Open Tax Return and open the .tax2024 file, Turbotax will recognize it is from prior year and ask to transfer it into a new return, and this has usually worked cleanly.
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