It appears something in your tax return required an upgrade.
I suggest you try Free File Edition. Although the name is similar to Free Edition, there are no upgrade fees.
To you qualify
Make less than $34,000 a year or
Qualify for the Earned Income Credit or
Active military making less than $66,000
For more information, follow these links: Free File Program and IRS Free File Alliance.
To get started, click here: www.taxfreedom.com.