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betumbo11
New Member

Why am I getting charged I thought this was free?

 
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2 Replies
DonnaLO
Expert Alumni

Why am I getting charged I thought this was free?

After March 15th at 11:59pm PST, Absolute Zero pricing will end and each state filing in Free Edition TurboTax Online will cost $29.99.  

Here's help reviewing your TurboTax fees:

https://ttlc.intuit.com/replies/4202093

If you chose to pay your TurboTax fees out of your federal refund you will also see a fee for the Refund Processing Service:

https://ttlc.intuit.com/replies/3301372


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Why am I getting charged I thought this was free?

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition.  Click on Tax Tools on the left side of the program screen while working on the 2017 online tax return.  Click on Clear & Start Over. But keep in mind  Free Edition is an online-only product that handles simple 1040EZ and 1040A returns with the standard deduction. It's designed for filers who:

 

  • Made less than $100,000
  • Don't own a home or rental property
  • Didn't sell investments
  • Don't own a business or have 1099-MISC income
  • Don't have any major medical expenses

 

If your 2017 income only came from wages, Social Security, or interest and you don't have many (or any) deductions, TurboTax Free Edition is the way to go.

 

 

 

https://ttlc.intuit.com/replies/4248526


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