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Paul DS
New Member

Why am I getting blank screens on my laptop upon requesting update sections like Wages & Salaries? Do I need a specific operating system to use TTax Premier on my PC?

What operating system do I need to run Turbo Tax Premier 2023 on my laptop PC?
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3 Replies

Why am I getting blank screens on my laptop upon requesting update sections like Wages & Salaries? Do I need a specific operating system to use TTax Premier on my PC?

Try this answer I found......

If you are using the TurboTax Deluxe desktop edition for Windows, use this procedure -

 

Save your tax return and close the TurboTax application

Right click on the TurboTax icon

Click on Properties

Click on the Compatibility tab

Check the box Run this program as an administrator

Click on Apply and OK

Start the TurboTax program and see if the problem persists

Paul DS
New Member

Why am I getting blank screens on my laptop upon requesting update sections like Wages & Salaries? Do I need a specific operating system to use TTax Premier on my PC?

Thanks for the response. But it didn’t solve the problem. 😩

CatinaT1
Employee Tax Expert

Why am I getting blank screens on my laptop upon requesting update sections like Wages & Salaries? Do I need a specific operating system to use TTax Premier on my PC?

Were you able to solve your issue?

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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