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If your final number is exactly zero (no refund and no tax due), you may not be complete with data entry. In TurboTax Online, click Review in the left-hand menu bar and see if anything is missing.
Did you have W-2 income this year? If so, did you have withholding (Box 2 of your W-2)?
Your refund depends on how much was withheld from your checks during the year. If you claimed 0 on the w-4 that you filled out for your company, you should have gotten some type of refund, however without knowing the specifics of your work and status, your question is too vague to give you a proper answer. I would suggest talking with a tax professional (some offer free advice) or call the IRS and verify that the proper amount is being withheld.
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