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nisson2016
New Member
posted
‎January 28, 2020 9:07 AM
last updated ‎January 28, 2020 9:07 AM

WHY AM I BEING CHARGED FOR TWO SERVICES ? I CHOOSE THE $50.00 MAX BENEFIT. I'M NOT SURE WHAT THE $85.00 FEE IS FOR?

 
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2 Replies
DoninGA
Level 15
Level 15
‎January 28, 2020 9:09 AM

WHY AM I BEING CHARGED FOR TWO SERVICES ? I CHOOSE THE $50.00 MAX BENEFIT. I'M NOT SURE WHAT THE $85.00 FEE IS FOR?

Look at your fees.

Click on Tax Tools on the left side of the screen

Click on Tools

Click on My Fees

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VolvoGirl
Level 15
‎January 28, 2020 9:09 AM

WHY AM I BEING CHARGED FOR TWO SERVICES ? I CHOOSE THE $50.00 MAX BENEFIT. I'M NOT SURE WHAT THE $85.00 FEE IS FOR?

Somehow you upgraded to the LIVE version for higher cost.

 

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

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