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Why am I being charged $143 when I used the free version of Turbo Tax to prepare my taxes?

 
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2 Replies

Why am I being charged $143 when I used the free version of Turbo Tax to prepare my taxes?

Did you end up in a paid edition?  The charges (or free) depends on what edition one ended up using.   It's possible you either started off in the wrong edition, or perhaps you started in Free Edition but had to upgrade due to something in your return that Free Edition cannot handle.  The Free Edition is only for very simple returns--a Form 1040 with no additional forms/schedules other than Earned Income Credit, Child Tax Credit, and Student Loan Interest.

 

If you think you meet all the qualifications for Free Edition and don't think you need Deluxe or higher, and if you haven't already paid, you can downgrade to Free Edition (second FAQ below).  But if there's something that Free Edition cannot handle (see first FAQ below), it will ask you to upgrade again.

 

FAQ:  Why do I have to upgrade from Free Edition?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/upgrade-free-editio...

 

FAQ:  How to I downgrade to a lower priced version of TurboTax Online?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

Why am I being charged $143 when I used the free version of Turbo Tax to prepare my taxes?

@mikebaker650 

ADDENDUM

Here's how to see your fees.  You might be able to remove something.

 

With your return interview open, in the left menu column click on TAX TOOLS, then TOOLS.

In the Tools center click the blue button MY FEES.

Unlock tailored help options in your account.

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